Here's some information about how to cancel Xfinity Internet:
Contact Xfinity: The primary method for canceling your Xfinity Internet service is to contact their customer service. You can typically do this via phone. You can find their contact number on the Xfinity website. Alternatively, check if live chat is available as an option.
Prepare Your Account Information: Before you call, gather your account number, address, and any other relevant information to verify your identity. This will help expedite the cancellation process.
Specify Your Cancellation Date: Clearly state when you want your service to be terminated. Try to schedule the cancellation date to align with the end of your billing cycle to avoid unnecessary charges.
Inquire About Final Bill: Ask about your final bill and how you will receive it (e.g., email, mail). Understand what charges, if any, you can expect.
Equipment Return: You will need to return your Xfinity equipment, such as the modem and router. They will usually provide you with instructions and a prepaid shipping label or direct you to an Xfinity store for drop-off. Returning the equipment promptly is crucial to avoid being charged for unreturned equipment.
Confirm Cancellation: Request a confirmation email or reference number as proof that you have successfully canceled your service. Keep this for your records.
Avoid Early Termination Fees (If Applicable): If you are under a contract, canceling early might incur early termination fees. Check your contract details to understand any associated penalties. Sometimes, transferring your service to a new address can avoid these fees.
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